Monitoring
iTGuardian™ Managed Monitoring service is configured to meet the unique needs of each of our clients, and delivered from a robust cluster of monitoring servers.
Most network, security and application managers understand the value of monitoring their environment. Especially in revenue-generating production environments the ability to detect and respond to problems before an end user is even aware a problem exists is clear. Most managed hosting providers monitor the basic health of servers by keeping an eye on things like throughput, CPU performance and memory usage, and alert engineers when something may go wrong in the production environment.
However, when pro-active monitoring is applied in the right context, the data collected can show much more than just how your production environment is performing technically. Insight into the analytics – how your application is being used, and how the environment performs in connection to the use – reveals extraordinarily important information to help you better serve users, and prepare for dramatic changes to usage patterns.
Complex application delivery environments risk bottlenecks and impact that basic server monitoring simply cannot reveal. When hardware dedicated to a database server seems heavily taxed under load, the implication might be more powerful hardware is needed. But a holistic view of application monitoring might reveal an inefficient query, or poor communication protocol, or slow disk speed is really to blame.
There may be dozens of important components to your application and delivery environment, and dozens more ways to interpret those metrics that are relevant to your business. our engineers will help you understand and plan a comprehensive monitoring solution that gives you the information you need – in context so you can act.
Monitoring Services Included:
24x7 Availability Monitoring & Alerting (Desktop, Network & Servers):
Your company's performance will be measured and represented for every device that is remotely scan-able on their network. The detailed representation gives iTGuardian™ the ability to track and estimate future performance based on past data connected to a set warning level. If the level is breached, an alert will be sent to iTGuardian™ so action can be taken to resolve the problem.
Error & Event Log Monitoring:
Through error reporting and event log monitoring iTGuardian™ receives security alerts, application errors and informational messages providing better service response time and more proactive problem solving more effectively to serve your company.
Drive Space Monitoring:
iTGuardian™ will remotely monitor your drives and provide alerts at critical stages including 15% or less disk space, 5% or less disk space, 0% disk space and read/write errors. Other critical stages may be set up per your needs.
Website Monitoring:
By monitoring your website iTGuardian™ has the ability to give you statistics on site traffic and hit rates. We will also monitor web content and alert you when there is web content or status changes. Website Monitoring will ensure stability and reliability of your website.
Application & Database Monitoring:
Application and Database Monitoring gives iTGuardian™ early detection of productivity loss within applications and databases. By proactively maintaining this area iTGuardian™ will decrease and prevent the occurrence of similar issues in the future.
Asset & Software Monitoring:
iTGuardian™ will keep a comprehensive list of hardware and software inventory and constantly track the status of all your contracted hardware and software inventory. This detailed list can be used in proof statements for Insurance companies and help planning for future hardware and software investments.